Why is my fitbit not syncing

Get your Fitbit working with your phone, tablet, or computer again. Jump to a Section. If you own a Fitbit, you may occasionally run into an issue where the app tells you the sync process is unable to complete or that the fitness tracker can't be found.

Anyone else having this problem? My Fitbit was syncing just fine a couple of weeks ago. So I updated my phone thinking that was it but no. It literally worked two weeks ago. Go to the Best Answer. People are mentioning they are having issues but unless we know what type of phone, the best we can do is send you to the help docs. It simply adds more problems to a tracker that isn't syncing.

Why is my fitbit not syncing

Go to the Best Answer. View best answer in original post. Nealo , could you provide a little more information on this, such a what phone you have, what version of the Fitbit app are you using, what Fitbit tracker do you have, etc.? What "basic checks" have you done? I am having the exact same problem. It seems as the new release of the app was put into place my Charge HR has stopped syncing with both my phone S7 Edge and my computer Windows I have done all of the steps to make sure that everything is paired together but no such luck. Joining the chorus, "have the same problem" and "have done everything" does not provide much information as to what the problem is so that Community members can offer solutions. Did the app automatically update? If so, did you restart the phone? Have you turned off WiFi? Have you turned off Bluetooth and turned it back on? Can you provide details of exactly what you did define "everything"? I have uninstalled, logged out, powered off, disconnected blue tooth, wifi , re installed logged in powered connected everything and phone and fit bit won't sync.

Make sure Bluetooth is turned on.

Fitbit trackers and smartwatches are designed to be worn all day and night, but they need to be regularly synced with the Fitbit app to save your data. If your device isn't syncing with the app, you won't be able to see your progress or log any data. If you're frustrated and wondering, "Why is my Fitbit not syncing with my iPhone or Android," take a look at some of the most common reasons why your Fitbit won't sync and how you can fix it. The first thing you should do if your Fitbit won't sync is to check the Bluetooth connection between your phone and your Fitbit device. To sync your device with the Fitbit app, you need to have Bluetooth turned on and be within range of your phone. If you're not sure if your Fitbit is connected, open the Fitbit app and tap on the Today tab. A pop-up will appear that will notify you if your Bluetooth is off and the app is unable to sync.

Get your Fitbit working with your phone, tablet, or computer again. Jump to a Section. If you own a Fitbit, you may occasionally run into an issue where the app tells you the sync process is unable to complete or that the fitness tracker can't be found. Here's what to do when your FitBit won't sync with your iPhone, Android device, or computer. These tips can be used to fix sync problems with all Fitbit tracker models including the Fitbit Charge 3 and Fitbit Versa.

Why is my fitbit not syncing

Fitbit trackers and smartwatches are designed to be worn all day and night, but they need to be regularly synced with the Fitbit app to save your data. If your device isn't syncing with the app, you won't be able to see your progress or log any data. If you're frustrated and wondering, "Why is my Fitbit not syncing with my iPhone or Android," take a look at some of the most common reasons why your Fitbit won't sync and how you can fix it. The first thing you should do if your Fitbit won't sync is to check the Bluetooth connection between your phone and your Fitbit device. To sync your device with the Fitbit app, you need to have Bluetooth turned on and be within range of your phone.

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If it doesn't work, tap the gear icon and tap "Un pair," then repeat the setup for your Fitbit to reconnect it to your phone. Marathon Racer. Move them further away or turn them off. For any users who are currently experiencing a syncing issue like this, there are some fixes that might help to solve the problem. Sent from my iPhone. My Fitbit was syncing just fine a couple of weeks ago. Showing results for. Measure advertising performance. Whether you bought your Fitbit tracker new or used, you may or may not have the Fitbit app installed on your device. If you think the server might be down, try syncing your device at a later time. Source: Fitbit. Show only Search instead for. In response to ConnieC. View best answer in original post. Once your device is unpaired, try to pair it again by tapping on Set Up a Device from your account tab and following the on-screen instructions.

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Hello Rich; thanks for the message. Good luck. You may accept or manage your choices by clicking below, including your right to object where legitimate interest is used, or at any time in the privacy policy page. Swiping off the screen will not stop the app. After the set up process is completed, your Fitbit should start syncing regularly again. Thanks for letting us know! Post Reply. It seems as the new release of the app was put into place my Charge HR has stopped syncing with both my phone S7 Edge and my computer Windows The charge 3 was fully charge this morning, but upon disconnecting it from the charger the display failed to work, and when I pressed the button the device started vibrating and wouldn't stop. Dorthey , Did you try the steps I mentioned above? To sync your device with the Fitbit app, you need to have Bluetooth turned on and be within range of your phone.